All the national and international shipping is done by the Italian post.
It is free of charge for all the national orders of €150,00 or more.
All the products ordered within 12.00 am of a working day, if available in our warehouse, will be sent within 48/72 hours and delivered within 5 working days. This is possible thanks to a logisitic organization, which can manage a high quantity of daily orders and thanks to the best logistic partners. Saturdays and the public holidays should not be considered in the sending and delivery times. Delivery times more than the one indicated depends on hindrances found by the courier and should not be considered binding for Anima & Sapori. However, in case of inconveniences related to the shipping, it is possible to contact our customer care service, which will provide to verify the delivery and make it easier.
Receipt of Goods
By the goods receipt please adhere strict the following:
– control that the number of received packages corresponds with the number of packages indicated on the delivery note you will be signed;
– control the package is intact and in case of breakage or tampering collect it by signing the note “Subject to inspection” and write the reason;
– in case of acceptance of the package with the note “Subject to inspection”, please take a photo in detail at the package before and after the opening and please send the pictures to email@example.com.
Only in this way it is possible to make potential complaints to the courier.